Privacy Policy

Last Updated: March 15, 2025

At canyrelosar, we understand that trusting us with your financial information is a big deal. This policy explains how we collect, use, and protect your personal data when you use our scenario modeling services.

We're based in Rockhampton, Queensland, and operate under Australian privacy legislation—specifically the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you're reading this, you probably want to know what happens to your data. Let's break it down.

What Information We Collect

Personal Information You Provide

When you create an account or use our modeling tools, we collect information you voluntarily share with us. This includes your name, email address, phone number, and business details if you're using our services for commercial purposes.

Financial Data for Modeling

Our scenario modeling platform works with financial projections and assumptions you input. We collect this data to run your models and provide forecasts. This might include revenue estimates, expense categories, cash flow assumptions, and other financial metrics you're testing.

You control what you input. We don't automatically pull data from your bank accounts or financial institutions—everything comes from what you choose to enter into our system.

Technical Information

Like most online services, we automatically collect certain technical data when you visit our site. This includes your IP address, browser type, device information, and how you interact with our platform. We use this to improve performance and fix issues when they pop up.

How We Use Your Information

Your data serves specific purposes, and we don't wander outside these boundaries:

  • Providing our scenario modeling services and running the financial projections you request
  • Maintaining and improving our platform based on usage patterns and feedback
  • Communicating with you about your account, updates to our services, or responding to your questions
  • Complying with legal obligations under Australian law, including tax and financial reporting requirements
  • Detecting and preventing fraud or misuse of our services

We don't sell your personal information to third parties. Your financial scenarios and modeling data remain confidential and are never shared for marketing purposes.

Data Storage and Security

Where Your Data Lives

We store your data on secure servers located in Australia. This means your information is subject to Australian privacy laws and stays within the country's legal jurisdiction.

Security Measures

We take reasonable steps to protect your data from unauthorized access, loss, or misuse. This includes encryption for data transmission, secure authentication protocols, and regular security assessments of our systems.

That said, no online system is completely impenetrable. We do our best to maintain security, but we can't guarantee absolute protection against every possible threat.

How Long We Keep Your Data

We retain your personal information and modeling data for as long as your account remains active, plus an additional period as required by Australian business and tax regulations—typically seven years for financial records.

If you close your account, we'll delete your personal data within a reasonable timeframe, though we may retain certain information if required by law or for legitimate business purposes like resolving disputes.

Your Rights Under Australian Law

The Australian Privacy Principles give you specific rights regarding your personal information. Here's what you can do:

Your Right What It Means
Access Request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.
Correction Ask us to correct any inaccurate or outdated information in your account.
Deletion Request deletion of your personal data, subject to legal retention requirements.
Complaint Lodge a complaint if you believe we've mishandled your information. We'll investigate and respond within a reasonable timeframe.

To exercise any of these rights, contact us using the details at the bottom of this page. We may need to verify your identity before processing requests that involve accessing or changing your data.

If you're not satisfied with how we handle a complaint, you can escalate it to the Office of the Australian Information Commissioner (OAIC).

Sharing Information With Third Parties

Service Providers

We work with carefully selected service providers who help us operate our platform—things like hosting infrastructure, payment processing, and customer support tools. These providers only access the information necessary to perform their specific functions and are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required by Australian law, court order, or government regulation. This could include responding to lawful requests from law enforcement or regulatory bodies.

Business Transfers

If canyrelosar is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you if this happens and explain how it affects your data rights.

Cookies and Tracking

Our website uses cookies—small text files stored on your device—to improve your experience and understand how people use our platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them or they expire).

What We Track

  • Essential cookies that enable core functionality like logging in and saving your preferences
  • Analytics cookies that help us understand which features people use and how we can improve the platform
  • Performance cookies that monitor site speed and technical issues

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use some features of our platform.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform.

The date at the top of this policy shows when it was last revised. We encourage you to review it periodically to stay informed about how we're protecting your information.

International Data Transfers

We primarily store and process data within Australia. However, some of our service providers may operate servers or have personnel located overseas. When this happens, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy standards.

If we transfer data internationally, we'll do so under mechanisms approved by Australian law, such as binding corporate rules or standard contractual clauses that provide adequate protection.

Questions or Concerns?

If you have questions about this privacy policy or how we handle your information, reach us at:
Email: info@canyrelosar.com
Phone: +61 488 618 273
Address: 160 Denison St, Rockhampton QLD 4700, Australia